Requesting Customer Data
Customer Data/Privacy (GDPR)
Melissa
Last Update 3 years ago
According to data regulations, all customers have the right to receive a copy of all their personal data stored and processed by you.
You should give your users a way to request or delete their data. For example, create a form on your website where customers can request their data.
You should be able to give your customer a copy of all the personal data you have of him in your database. This can be data stored in different locations (like your autoresponders, information in CRMs or his data on your CCK website).
To request the available personal data that is stored on our servers, go to Website Settings -> Cookies & Privacy -> Request Customer Data.
Within 72 hours we will provide you with all the data that we have for the specific customer (identified by email) on your website.
You can then provide that data in addition to all other data that you might have collected via third-party services.
